Marketing & E-Commerce Staff (Admin)

Join our dynamic team as a Marketing & E-Commerce Staff (Admin) and play a pivotal role in driving sales, managing customer relationships, and optimizing our e-commerce operations for Bursa Dapur Indonesia. This is an exciting opportunity for a detail-oriented and dedicated professional to thrive in a fast-paced environment. As part of our growing team in Jakarta Barat, you'll be at the heart of our marketing strategies and e-commerce initiatives.

In this role, you'll be responsible for managing our online store, processing orders, and ensuring a seamless customer experience. You'll work closely with our sales team to drive conversions and with our marketing team to promote our products. This position offers a unique blend of administrative tasks and strategic initiatives, providing a comprehensive view of our e-commerce operations.

📋 Tanggung Jawab Pekerjaan

• Manage our online store on platforms like Shopee and Tokopedia, ensuring accurate product listings and inventory levels.
• Process and fulfill customer orders efficiently, from order confirmation to delivery.
• Handle customer inquiries and complaints, providing excellent service and maintaining high customer satisfaction.
• Collaborate with the sales team to identify and implement strategies to increase sales and conversions.
• Work with the marketing team to promote our products and track the performance of our marketing campaigns.
• Monitor and analyze sales data to identify trends and opportunities for improvement.
• Assist in the development and implementation of marketing strategies to drive online sales.
• Ensure compliance with company policies and procedures, and maintain accurate records of all transactions.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum 2 years of experience in a marketing or e-commerce role.
• Proficient in using e-commerce platforms like Shopee and Tokopedia.
• Strong understanding of digital marketing principles and strategies.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Detail-oriented with a keen eye for accuracy.
• Familiarity with Microsoft Office Suite and Google Workspace.

🛠️ Keahlian

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